Enterprise AI for Service, Decisions, and Operations.

Bay6 AI delivers enterprise AI solutions for customer service, predictive decision support, and workflow automation. We combine purpose-built products with engineering expertise to connect AI to your business information, systems, and processes.

AI Designed Around Enterprise Requirements

Enterprise AI must work with the information, systems, and processes an organization already relies on. It must also account for how people review decisions, manage exceptions, and measure performance.

Bay6 brings conversational AI, predictive models, and custom agents into that environment. Our products and engineering services help organizations define the right application and build it around their operational requirements

Enterprise AI Products and Solutions

Predictive Intelligence for Business Decisions

Model6 helps organizations use historical data to estimate the likelihood of future outcomes. Its predictive models can be developed around specific business needs and connected to the systems where teams make decisions.

Custom Predictive Models

Develop models using historical business data to estimate the likelihood of specific events or outcomes.

Bulk Processing

Apply models to large datasets to generate predictions across customer records, policies, transactions, or other business data.

Administration Portal

Manage models and review reports through a centralized administration portal.

API Integration

Integrate predictions into business applications and workflows through APIs.

Conversational AI for Service and Engagement

Connect6 helps organizations deliver conversational self-service grounded in their business knowledge. It gives customers and employees a way to find information, navigate requests, and access further assistance when needed.

Knowledge-Based Answers

Respond to questions using approved content from websites, documents, and other organizational sources.

Connected Service Workflows

Connect with business systems through APIs to support defined requests and authorized actions.

Live Agent Handoff

Transfer conversations to a human agent when additional support is needed, with relevant context for the handoff.

AI Strategy, Solution Design, and Engineering

Forge6 helps organizations determine where AI can create value and what it will take to implement it. Its services address use-case prioritization, governance, solution design, and integration.

MCP Integration

Connect approved AI applications to enterprise data, systems, and tools through Model Context Protocol integrations.

Advisory & Consulting

Assess opportunities, prioritize use cases, and develop AI roadmaps aligned with business objectives

AI Center of Excellence

Define an approach to AI governance, coordination, and adoption across the organization.

Solution Design & Development

Design and develop custom AI solutions around business, data, and integration requirements.

Enterprise AI Agents for Business Workflows

Agent6 is an enterprise agentic AI platform for building and deploying custom agents around defined business processes. It connects information, business rules, system actions, and human review so multi-step work can move forward with visibility and control.

Custom AI Agents

Build agents around defined business processes, operational requirements, and intended outcomes.

Workflow Orchestration

Coordinate tasks across multiple steps, using relevant information and business rules to guide the workflow.

Enterprise Integration

Connect agents to business systems and applications to access information and perform authorized actions.

Human Review and Oversight

Route exceptions and decisions to the appropriate people for review and approval.

The Bay6 AI Approach to Enterprise AI

Enterprise AI requires an understanding of the information available, the systems involved, and the outcome the organization wants to achieve.

Think6 brings six perspectives together to guide how we evaluate challenges, design solutions, and assess their impact.

Think Knowledge

Identify the business information and institutional knowledge needed to support the work.

Think Signals

Examine data and workflows for patterns that reveal needs, risks, and opportunities.

Think Intelligence

Apply AI to interpret information, support decisions, and guide actions.

Think Systems

Connect intelligence to the applications, data, and processes involved in the work.

Think Outcomes

Define success around the business objectives the solution is intended to support.

Think Forward

Evaluate performance, refine the solution, and identify opportunities for improvement.

Explore the Industries We Serve

Education

Extend course-aware AI tutoring and help students access learning support within their institution’s learning environment.

Education

Financial Services

Apply conversational AI and predictive intelligence to customer engagement and operational processes.

Education

Legal

Help legal teams access information and manage document-intensive work with appropriate review and oversight.

Retail & E-commerce

Resolve order issues, returns, and post-purchase questions without adding support headcount.

Travel & Hospitality

Manage booking changes, cancellations, and policy clarifications with automation that understands nuance.

Insurance

Support policyholder service and document-intensive underwriting and claims workflows for carriers and MGAs.

Education